Contact Financial Services
For general enquiries and customer care please contact us via:
Customer Experience Contact Centre
1800 607 822
Recall Enquiries (for enquiries relating to Volkswagen vehicle recall programs)
1800 504 076
PO BOX 5155, Chullora NSW 2190
Contact us on
, our team will respond during business hours
Would you like your local dealer to call you?
for information about our complaints handling process and how to make a complaint.
7:30am-8:00pm Monday to Friday Australian Eastern Standard/ Daylight Savings time (excluding all National public holidays)
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