Contact us.

For general enquiries and customer care please contact us via:
  • Telephone
    Customer Experience Contact Centre
    1800 607 822
  • Recall Enquiries (for enquiries relating to Volkswagen vehicle recall programs)
    1800 504 076
  • Mail
    PO BOX 5155, Chullora NSW 2190
  • Social media
    Contact us on facebook, our team will respond during business hours
  • Would you like your local dealer to call you?
    Click here
  • Click here for information about our complaints handling process and how to make a complaint.
  • Business Hours
    7:30am-8:00pm Monday to Friday Australian Eastern Standard/ Daylight Savings time (excluding all National public holidays)

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